When contacting us, please explain the situation clearly and in detail and attach screenshots or pictures of the issue (If applicable). This will help us resolve your issue as quickly as possible!
If you emailed the support team a few days ago and have been waiting for a response for a while, make sure you're receiving our emails:
- Check if the email was archived, deleted, or marked as spam;
- Check if the email wasn’t filtered or blocked in your email filters;
- Check your email forwarding options.